Last Updated Dec 17, 2020
("ExtensionsBox", "we", "our" or "us") collect, use, and
share information in connection with your use of our websites
(including extensionsbox.com), services, and
process when using our Services.
We may collect and receive information about users of our Services
("users," "you," or "your") from various sources, including: (i)
information you provide through your user account on the Services
(your "Account") if you register for the Services; (ii) your use of
the Services; and (iii) from third-party websites, services, and
are fully informed. If you have any questions about this Privacy
Policy or ExtensionsBox's data collection, use, and disclosure practices,
please contact us at [email protected]
1. INFORMATION WE COLLECT
Information You Provide
Account Registration. When you register for an Account, we may
ask for your contact information, including items such as name,
company name, address, email address, and telephone number. If
you choose to refer a friend to our Services, we may also
collect your friend's email address so that we may send them a
referral or promotional code to sign up for our Services.
Payment Information. When you add your financial account
information to your Account, that information is directed to our
third-party payment processor. We do not store your financial
account information on our systems; however, we have access to,
and may retain, subscriber information through our third-party
User Content. Our "Community" feature allows you to publicly
post content on our Services. By registering for our Community,
you agree that your profile information and the content you post
may be viewed and used by other users and third parties we do
Communications. If you contact us directly, we may receive
additional information about you such as your name, email
address, phone number, the contents of the message and/or
attachments you may send us, and any other information you may
choose to provide. We may also receive a confirmation when you
open an email from us.
Information We Collect When You Use Our Services.
Cookies and Other Tracking Technologies. As is true of most
websites, we gather certain information automatically and store
it in log files. In addition, when you use our Services, we may
collect certain information automatically from your device. This
information may include internet protocol (IP) addresses,
browser type, internet service provider (ISP), referring/exit
pages, operating system, date/time stamp, clickstream data,
landing page, and referring URL. To collect this information, a
cookie may be set on your computer or device when you visit our
Services. Cookies contain a small amount of information that
allows our web servers to recognize you. We store information
that we collect through cookies, log files, and/or clear gifs to
record your preferences. We may also automatically collect
information about your use of features of our Services, about
the functionality of our Services, frequency of visits, and
other information related to your interactions with the
Services. We may track your use across different websites and
services. In some countries, including countries in the European
Economic Area ("EEA"), the information referenced above in this
paragraph may be considered personal information under
applicable data protection laws.
Usage of our Services. When you use our Services, we may collect
information about your engagement with and utilization of our
Services, such as processor and memory usage, storage capacity,
navigation of our Services, and system-level metrics. We use
this data to operate the Services, maintain and improve the
performance and utilization of the Services, develop new
features, protect the security and safety of our Services and
our customers, and provide customer support. We also use this
data to develop aggregate analysis and business intelligence
that enable us to operate, protect, make informed decisions, and
report on the performance of our business.
Information We Receive from Third Parties.
Third-Party Accounts. If you choose to link our Services to a
third-party account, we will receive information about that
account, such as your authentication token from the third-party
account, to authorize linking. If you wish to limit the
information available to us, you should visit the
privacy settings of your third-party accounts to learn about
your options. Third-Party Partners. We may also receive publicly
available information about you from our third-party partners
and combine it with data that we have about you.
2. HOW WE USE INFORMATION
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our Services
- Improve, personalize, and expand our Services
- Understand and analyze how you use our Services
- Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our
partners, including for customer service, to provide you with
updates and other information relating to the Service, and for
marketing and promotional purposes
- Process your transactions
- Send you text messages and push notifications
- Find and prevent fraud
For compliance purposes, including enforcing our Terms of Service,
or other legal rights, or as may be required by applicable laws and
regulations or requested by any judicial process or governmental
3. HOW WE SHARE INFORMATION
We may share the information we collect in various ways, including the
Vendors and Service Providers. We may share information with
third-party vendors and service providers that provide services on
our behalf, such as helping to provide our Services, for promotional
and/or marketing purposes, and to provide you with information
relevant to you such as product announcements, software updates,
special offers, or other information.
Aggregate Information. Where legally permissible, we may use
and share information about users with our partners in aggregated or
de-identified form that can't reasonably be used to identify you.
Third-Party Partners. We also share information about users with
third-party partners in order to receive additional publicly available
information about you.
Professional advisors. We may disclose your personal
information to professional advisors, such as lawyers, bankers,
auditors and insurers, where necessary in the course of the
professional services that they render to us.
Information We Share When You Sign Up Through a Referral. If you sign
up for our Services through a referral from a friend, we may share
information with your referrer to let them know that you used their
referral to sign up for our Services.
Analytics. We use analytics providers such as Google
collect non-identifying information. Google provides some additional
privacy options regarding its Analytics cookies at
http://www.google.com/policies/privacy/partners/ . Mixpanel provides
some additional privacy options regarding at
Business Transfers. Information may be disclosed and
otherwise transferred to any potential acquirer, successor, or
assignee as part of any proposed merger, acquisition, debt
financing, sale of assets, or similar transaction, or in the event
of insolvency, bankruptcy, or receivership in which information is
transferred to one or more third parties as one of our business
As Required By Law and Similar Disclosures. We may also share
information to (i) satisfy any applicable law, regulation, legal
and our Terms of Service, including investigation of potential
violations hereof; (iii) detect, prevent, or otherwise address
fraud, security, or technical issues; (iv) respond to your requests;
or (v) protect our rights, property or safety, our users and the
public. This includes exchanging information with other companies
and organizations for fraud protection and spam/malware prevention.
With Your Consent. We may share information with your
4. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
Our legal basis for collecting and using the personal information
described above will depend on the personal information concerned and
the specific context in which we collect it.
However, we will normally collect personal information from you only
(i) where we need the personal information to perform a contract with
you; (ii) where the processing is in our legitimate interests and not
overridden by your rights; or (iii) where we have your consent to do
so. We have a legitimate interest in operating our Services and
communicating with you as necessary to provide these Services, for
example when responding to your queries, improving our platform,
undertaking marketing, or for the purposes of detecting or preventing
In some cases, we may also have a legal obligation to collect personal
information from you or may otherwise need the personal information to
protect your vital interests or those of another person.
If we ask you to provide personal information to comply with a legal
requirement or to perform a contract with you, we will make this clear
at the relevant time and advise you whether the provision of your
personal information is mandatory or not (as well as of the possible
consequences if you do not provide your personal information).
ExtensionsBox is committed to protecting your information. To do so, we
employ a variety of security technologies and measures designed to
protect information from unauthorized access, use, or disclosure. The
measures we use are designed to provide a level of security
appropriate to the risk of processing your personal information.
However, please bear in mind that the Internet cannot be guaranteed to
be 100% secure.
6. DATA RETENTION
We retain personal information we collect from you where we have an
ongoing legitimate business need to do so (for example, to provide you
with a service you have requested or to comply with applicable legal,
tax, or accounting requirements).
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize it or, if
this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until
deletion is possible.
If you are a registered user, you may access certain information
associated with your Account by logging into our Services or emailing
[email protected] If you terminate your Account, any public
activity on your Account prior to deletion may remain stored on our
servers and may remain accessible to the public.
To protect your privacy and security, we may also take reasonable
steps to verify your identity before updating or removing your
information. The information you provide us may be archived or stored
periodically by us according to backup processes conducted in the
ordinary course of business for disaster recovery purposes. Your
ability to access and correct your information may be temporarily
limited where access and correction could: inhibit ExtensionsBox's ability
to comply with a legal obligation; inhibit ExtensionsBox's ability to
investigate, make or defend legal claims; result in disclosure of
personal information about a third party; or result in breach of a
contract or disclosure of trade secrets or other proprietary business
information belonging to ExtensionsBox or a third party.
8. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION
If you are a resident of the EEA, you have the following data
We respond to all requests we receive from individuals wishing to
exercise their data protection rights in accordance with applicable data
If you wish to access, correct, update, or request deletion of your
personal information, you can do so at any time by emailing
In addition, you can object to the processing of your personal
information, ask us to restrict the processing of your personal
information, or request portability of your personal information.
Again, you can exercise these rights by emailing
You have the right to opt-out of marketing communications we send
you at any time. You can exercise this right by clicking on the
"unsubscribe" or "opt-out" link in the marketing emails we send you.
To opt-out of other forms of marketing, please contact us by
emailing [email protected]
Similarly, if we have collected and process your personal
information with your consent, then you can withdraw your consent at
any time. Withdrawing your consent will not affect the lawfulness of
any processing we conducted prior to your withdrawal, nor will it
affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about
our collection and use of your personal information. For more
information, please contact your local data protection authority.
9. YOUR CHOICES
You can use some of the features of the Services without registering,
thereby limiting the type of information that we collect.
You may unsubscribe from receiving certain promotional emails from us.
If you wish to do so, simply follow the instructions found at the end
of the email. Even if you unsubscribe, we may still contact you for
informational, transactional, account-related, or similar purposes.
Many browsers have an option for disabling cookies, which may prevent
your browser from accepting new cookies or enable selective use of
cookies. Please note that, if you choose not to accept cookies, some
features and the personalization of our Services may no longer work
for you. You will continue to receive advertising material but it will
not be tailored to your interests.
10. CHILDREN'S PRIVACY
ExtensionsBox does not knowingly collect information from children under
the age of 13, and children under 13 are prohibited from using our
Services. If you learn that a child has provided us with personal
our websites. If we materially change the ways in which we use or
share personal information previously collected from you through our
Services, we will notify you through our Services, by email, or other
12. INTERNATIONAL DATA TRANSFERS
ExtensionsBox is a global business operating in United States. We may
transfer personal information to countries other than the country in
which the data was originally collected. These countries may not have
the same data protection laws as the country in which you initially
provided the information. When we transfer your personal information
to other countries, we will protect that information as described in
please feel free to email us at [email protected]
If you have customers in the EU or need to be GDPR compliant, you may
additionally request to sign our Data Protection Agreement (DPA).
Please email us at [email protected] for a copy of the DPA.
The data controller of your personal information is ExtensionsBox.